The Economy of the Next Fifty years will be run by Customer Service
The days of begging for likes are over. The customer economy is all about doing likable things. As the network gets smarter and smarter, it’ll know your favorite places before you do, and share those with the world – when the world is looking. So if your friends are looking for a restaurant in New York City, and you live there, it’ll show them the places you hangout, automatically, because logic suggests that if you go there a lot, you like the place, and your friends usually like what you like. What does this mean for your business? It means that it’s time to start focusing on the customer experience – Without that, no amount of advertising, marketing, or SEO will save you. Your audience will learn: The five rules of the customer economy, Why speed matters, How to stay “top-of-mind” in every customer’s mind, from beginning to end, How snake people, as well as Generations Z and Alpha are consuming content, and how you can get in front of them.